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Our privacy policy


Qbus deals with your personal information carefully.
We are committed to ensure the reliability, security and integrity of the data collected by us.


What data do we collect?
The forms on our website always indicate which fields are required and which ones are optional. We will not use your information to contact you for any other purpose without your permission.
If you place an order with Qbus, we can ask you the following information:

  • Your name, address and phone number. We use this information to process the delivery of your product correctly.
  • Your e-mail address so that we can keep you informed about your order.
  • Payment information, such as your credit card or bank account number. We use this information to safely and securely complete your order.

In case of errors in the address, billing or other personal information, Qbus can not be held liable for the failure to meet its obligations (eg delivery or notification). You are responsible for the confidentiality of the password linked to your user profile. Minors under 18 can not use our site unless they have permission from their parents or guardians. 


What do we do with your information?
We need this information to better understand and meet your needs, and for the following reasons:

  • Internal tracking of info;
  • To improve our products and services;
  • To periodically send you emails about new products, special actions, and other information that we think is of interest to you;
  • Sometimes we may use your information to contact you for market research. We may contact you by e-mail, telephone or fax. We may only use this information to customize our website according to your interests.

Your personal information is not disclosed, sold or made available under any condition to any third party. We only make it available to third parties involved in the execution of your order (for example the courier company).


We protect your privacy in the following ways:

  • Your data is stored securely in a non-publicly accessible database. Your transaction information is encrypted and protected by SSL technology over the Internet so third parties can not access your information.
  • The forms on our website always indicate which fields are required and which fields are optional. We will not use your information unless we obtain your permission. However, we may use your information to improve our products and services.
  • Our company can use consumer information for new purposes that are not yet provided for in our privacy policy. In that case, we will contact you before using your information for these new purposes, to inform you about the changes to our privacy policy and to give you the opportunity to refuse your participation.


How we use cookies
A cookie is a small file that asks permission to be placed on your computer's hard drive. If you agree, the file will be added and the cookie helps to analyze web traffic, or will let you know if you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can adapt to your preferences and disapproval by gathering information about your preference.
We use traffic log cookies to determine which pages you visit. This helps to analyze the data about web pages traffic and thus to adapt our website to better meet your needs. We only use this information to obtain statistical analysis, after which the data will be removed.
A cookie will not allow us to gain access to your computer or any other information about you other than the data you have allowed to be share with us.
You can choose to accept or accept cookies by clicking "Allow" when prompted. In case you refrain from using cookies, this may hinder you from taking full advantage of the website.


Links to other sites
This website contains links to other sites that are not part of Qbus. Qbus is therefore not responsible for the way in which these other Internet sites deal with the privacy of their visitors. Feel free to contact us if you have any questions about the use of your data or about the safety of this website. If you find that our site is not in accordance with our privacy policy, please contact Qbus at info@qbus.be.
Pay safely
Qbus has taken the necessary steps to prevent the loss, unlawful use or change of information we receive on our site and to enable the execution of payments in full security. Using SSL (secure server), the transaction data is encrypted over the internet. To pay with SSL, you do not need any special software.
A customer who places an online order on this site and opts for online payment (eg via Visa or MasterCard), will be asked to enter the card number and expiration date. The processing of this transaction is performed by the certified payment providers. Another option is to pay via bank transfer. Payment providers guarantee a 100% secure transaction. Qbus employees will not be able to see your credit card number or any other confidential payment information.
Delete or change data
We collect, store and process your personal information to process your purchase on the site and to deliver you our services in the best possible way. Would you like to check your information? Or do you wish that Qbus modifies or removes your data from its system? This is possible. Please send your request by email to info@qbus.be, so we can handle it quickly for you.